We continue to monitor and follow all relevant Government health advice to protect our customers, employees, and any third-party agents during the Covid-19 pandemic. On behalf of your energy supplier, one of our engineers may need to visit your property, either to install a smart meter or to carry out some other work.
As the lockdown measures begin to ease, we thank you for your patience as we aim to re-book and complete any previously cancelled visits, as soon as possible. Please rest assured that all field-based engineers and third-party agents will take the appropriate steps, in line with current Government guidelines, to keep you safe while attending your premises. For example:
If you have any questions or concerns about these health and safety measures, please contact your energy supplier in the first instance, alternatively you can get in touch with us here.